Privacy Policy
What data we collect, why we collect it, who sees it and what control you have.
Who we are
Store is an online retailer of vape, tobacco and shisha products serving customers in the United Arab Emirates.
What we collect
- Account details: name, email address, phone number and password (stored encrypted)
- Order details: delivery address, items ordered and order history
- Technical data: IP address, device and browser information, and pages visited
- Communications: messages you send us and our replies
Why we collect it
We use your data to process and deliver orders, provide customer support, maintain your account and wishlist, prevent fraud, meet legal and regulatory obligations, and, where you agree, send you marketing about products and offers.
Sharing
We share data only with the parties needed to run the store: delivery partners, payment providers, and technology providers that host and support this website. We do not sell your personal data.
Cookies and analytics
We use cookies to keep you signed in, remember your cart and wishlist, and understand how the site is used. You can block cookies in your browser, though parts of the site may then not work.
Keeping your data
We keep order records for as long as required by UAE tax and commercial law, and account data until you ask us to delete your account.
Your rights
You can ask us to access, correct or delete your personal data, or to stop sending you marketing. Contact us and we will respond as quickly as we can.
Age restriction
This store sells age-restricted products and is intended only for adults aged 18 and over. We do not knowingly collect data from anyone under that age.